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Digital Consumer Operator Strategy Intelligence Service

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digital consumer

Advance your business

We help you develop successful strategies for digital retail services with a quantitative assessment of the market. Identify opportunities across telco media, smart home and consumer IoT, and commerce. Leverage data tools, market trackers, forecasts, case studies, and in-depth strategic reports.

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Use this feature to view the product’s related, periodically updated content, including historical items in the series.

Key Trends from the Smart Home Market
Quarterly

Last Updated: 16 Aug 2024

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Service Provider Company Updates and Digital Profiles
Annual

Last Updated: 24 Jul 2023

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Consumer Digital Revenue Opportunity Model
Annual

Last Updated: 07 Jan 2025

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Service Provider Smart Wi-Fi Tracker and Benchmark
Quarterly

Last Updated: 07 Jan 2025

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Online Video Bundling and Partnerships
SemiAnnual

Last Updated: 12 Sep 2025

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Smart Home Broadband Service Provider
Annual

Last Updated: 21 Nov 2024

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Featured

OTT Video Bundling & Partnerships – 2Q25 Highlights

This tracker provides a summary of recent partnership deals signed between OTT companies and mobile, fixed, and pay-TV operators by type, date, and country.

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Quantifying the Consumer Telco Opportunity – 2025

In-depth analysis of the data included in Omdia’s Consumer Digital Revenue Opportunity Model and Digital Consumer Operator Strategy Benchmark to aid service providers in developing their future digital service roadmaps.

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Telco TV and Video Forecast – 2024–29

Four-year forecast from 2025 to 2029 and four-year historical data from 2020 to 2023, for telco TV and video subscriptions and revenue for 65 countries across eight regions. 

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OTT Video Bundling and Partnerships Tracker – 2Q25

This tracker provides a summary of recent partnership deals signed between OTT companies and mobile, fixed, and pay-TV operators by type, date, and country.

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Omdia Universe: CPaaS Platform Providers, 2025

This Vendor assessment evaluates the CPaaS offerings of twelve vendors: Bandwidth, Cisco Webex Connect, Comviva, Exotel, Infobip, Intense Technologies, Sinch, Syniverse, Tanla Platforms, Tata Communications, Twilio, and Vonage.

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Service Provider Smart Wi-Fi Tracker and Benchmark – 1Q25

This tracker captures and benchmarks the top-end Wi-Fi gateways being offered by leading broadband service providers and how they are being positioned as part of service providers’ connected home offerings as of the end of 1Q25.

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The analyst team
Michael Philpott

Senior Research Director, Service Provider Consumer & Markets

Michael Philpott
Eden Zoller

Chief Analyst, Applied AI

Eden Zoller
Mariana Zamoszczyk

Principal Analyst, Digital Consumer Operator Strategy Services

Mariana Zamoszczyk
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Analyst directory

Meet our team of market leading analysts across the full spectrum of the technology industry. 

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Leverage unique access to market leading analysts and profit from their deep industry expertise during tailored Ask An Analyst sessions included in your subscription.

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