This report analyzes the on-premises PBX and IP telephone handset markets. Omdia covers PBX providers, including Cisco, Avaya, NEC, Mitel, Alcatel-Lucent Enterprise, Ericsson-LG, Yealink, and HP-Poly.
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Enterprise Unified Communication and Voice Equipment Market Tracker – 4Q24, CY24, and 2025–29 Forecast Analysis
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Enterprise Unified Communication and Voice Equipment Market Tracker – 4Q23, CY23, and 2024–28 Forecast Data
Data / 15 Mar 2024 / Brent Kelly
Contains 4Q23 and CY23 on-premises PBX and IP telephone shipment and revenue data and market forecast for 2024–28. Estimates PBX revenue in 42 countries. Covers Cisco, Avaya, Atos, Mitel, NEC, Alcatel-Lucent, and others.
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Enterprise Unified Communication and Voice Equipment Market Tracker – 4Q23, CY23, and 2024–28 Forecast Analysis
Report / 15 Mar 2024 / Brent Kelly
This report provides color and analysis of the on-premises PBX and IP telephone handset markets. Omdia covers PBX providers, including Cisco, Avaya, NEC, Mitel, Atos, Alcatel-Lucent Enterprise, Ericsson-LG, Yealink, and Poly.
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Enterprise Unified Communication and Voice Equipment Market Tracker Dashboard
Data / 28 Mar 2025 / Brent Kelly
Tableau visualization dashboard for global, regional, and select country estimates for on-premises PBX revenue, line/license shipments, and IP telephones.
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UCaaS - Market Data and 2024-2028 Forecast - 1H24
Data / 05 Oct 2024 / Prachi Nema
This data file contains 1H24 actuals and five year forecast for telephony-based UCaaS and collaborative meeting services seat counts and revenues for major vendors, including Microsoft, Zoom, Cisco, RingCentral, Tencent, Vonage, and others.
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Market Landscape: MultiCaaS – Blending UCaaS and CCaaS for Differentiation and Growth
Report / 08 Oct 2024 / Brent Kelly
MultiCaaS is a response to the rising end-user demand for cloud-based communication and customer engagement solutions, which Omdia predicts will significantly disrupt the market, replacing many standalone UCaaS and CCaaS offerings.
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The Analyst Team
Brent Kelly
Follow AnalystPrincipal Analyst, Digital Workplace
Brent Kelly is a principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team.
Since 1998, Brent has been the principal analyst at KelCor, Inc., where he provided strategy and counsel to CxOs, investment analysts, VCs, technology policy executives, sell-side firms, and technology buyers. He also provided full-time consultancy to Wainhouse Research and Constellation Research. With a PhD in chemical engineering, Brent has a strong data background in numerical methods and applied artificial intelligence with significant experience developing IoT and AI solutions.
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