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This file presents the size of the UCaaS market in 2024. It includes vendor revenue and subscription market share, as well as a revenue and subscription forecast for UCaaS from 2025 to 2029.
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Report / 07 May 2025 / Brent Kelly
Serves as a benchmark for UCaaS vendors to evaluate their revenue and subscription market shares. Presents a five-year market forecast extending to 2029 to help vendors develop a strategy based on market size and trends.
Enterprise Unified Communication and Voice Equipment Market Tracker – 4Q24, CY24, and 2025–29 Forecast Analysis
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This report analyzes the on-premises PBX and IP telephone handset markets. Omdia covers PBX providers, including Cisco, Avaya, NEC, Mitel, Alcatel-Lucent Enterprise, Ericsson-LG, Yealink, and HP-Poly.
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Contains 4Q24 and CY24 on-premises PBX and IP telephone shipment and revenue data along with a market forecast for 2025–29. It includes estimates for PBX revenue in 42 countries. Covers Cisco, Mitel, NEC, Alcatel-Lucent, Avaya, and others.
SIP Trunking CY2023 Data/Analysis and 2024–28 Forecast Data
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This workbook provides charts and tabular data to accompany Omdia’s SIP Trunking CY2023 Analysis and 2024 – 2028 Forecast Analysis.
The Analyst Team

Brent Kelly
Follow AnalystPrincipal Analyst, Digital Workplace
Brent Kelly is a principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team.
Since 1998, Brent has been the principal analyst at KelCor, Inc., where he provided strategy and counsel to CxOs, investment analysts, VCs, technology policy executives, sell-side firms, and technology buyers. He also provided full-time consultancy to Wainhouse Research and Constellation Research. With a PhD in chemical engineering, Brent has a strong data background in numerical methods and applied artificial intelligence with significant experience developing IoT and AI solutions.
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These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
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