Provides UCaaS and Collaborative Meeting Services market size, and vendor market share and five year forecast up to 2029.
OM138979
Email Article
All set! This article has been sent to my@email.address.
All fields are required. For multiple recipients, separate email addresses with a semicolon.
Please Note: Only individuals with an active subscription will be able to access the full article. All other readers will be directed to the abstract and would need to subscribe.
UCaaS Market Data Update – 1H25
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Omdia Recommends
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Smart Collaboration Devices, UCaaS, and SIP Trunking in 2025 and Beyond
Presentation / 18 Jun 2025 / Brent Kelly
Join us for an in-depth, interactive session where industry experts analyze three critical market segments revolutionizing enterprise communications today. We'll explore smart collaboration device innovation, UCaaS market dynamics, and the SIP trunking market evolution.
UPGRADE
UCaaS Market Analysis 2025–29
Report / 07 May 2025 / Brent Kelly
Serves as a benchmark for UCaaS vendors to evaluate their revenue and subscription market shares. Presents a five-year market forecast extending to 2029 to help vendors develop a strategy based on market size and trends.
UPGRADE
Market Landscape: The Connectivity Conundrum – Assessing the Future of SIP Trunking and SBCs in an Evolving UCaaS Market
Report / 02 Oct 2024 / Tim Banting
The UCaaS market is evolving as enterprises assess their connectivity options to support their workforce. Omdia’s Market Landscape report explores the connectivity options available for UCaaS solutions.
UPGRADE
Market Landscape: MultiCaaS – Blending UCaaS and CCaaS for Differentiation and Growth
Report / 08 Oct 2024 / Brent Kelly
MultiCaaS is a response to the rising end-user demand for cloud-based communication and customer engagement solutions, which Omdia predicts will significantly disrupt the market, replacing many standalone UCaaS and CCaaS offerings.
UPGRADE
Digital Workplace Analyst Call: MultiCaaS - 1Q24
Presentation / 08 May 2024 / Tim Banting
Improving customer and employee experience are top strategic priorities for enterprises in 2024. Understanding the trends and dynamics in these markets is crucial. In this session, we will share insights from our research and explore the importance of MultiCaaS to meet these strategic priorities.
Access Open
An error occured. Please try again later
You are now following this Analyst
You unfollowed this Analyst
The Analyst Team
Brent Kelly
Follow AnalystPrincipal Analyst, Digital Workplace
Brent Kelly is a principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team.
Since 1998, Brent has been the principal analyst at KelCor, Inc., where he provided strategy and counsel to CxOs, investment analysts, VCs, technology policy executives, sell-side firms, and technology buyers. He also provided full-time consultancy to Wainhouse Research and Constellation Research. With a PhD in chemical engineering, Brent has a strong data background in numerical methods and applied artificial intelligence with significant experience developing IoT and AI solutions.
More Content By Brent Kelly
Prachi Nema
Follow AnalystPrincipal Analyst, Unified Communication and Collaboration
Prachi specializes in enterprise communications and collaboration technologies, including video conferencing equipment and services. She brings over 15 years of telecoms industry experience and expertise in fixed and mobile convergence, service provider strategies, and next-generation technologies. Prachi has authored market share and forecast reports and analysis on a range of topics across the enterprise collaboration landscape.
Prachi has worked as a software engineer with various companies, including Idea Cellular, AT&T, and Motorola. She then moved into research and analysis, working as telecoms analyst with several boutique firms, including GSMA, where she researched strategies for increasing youth employment opportunities through mobile technologies and services. She holds an engineering degree in electronics and telecommunications from SGSITS in India and an MBA from the Henley Business School, part of University of Reading. Prachi is fluent in English and Hindi and is based in London.
More Content By Prachi NemaBecome A Client
Find out more about our full suite of products and solutions.
Become A ClientYou must sign in to use this functionality
Authentication.SignIn.HeadSignInHeader
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Omdia Recommends
These are Omdia driven recommendations based on content that is both similar, and has been frequently visited by other users in combination with the content you are currently viewing.
Thank you
Our expert analysts will review your question and the Ask an Analyst team will get back to you. We aim to respond within 24 hours, but we’re often quicker.
Ask an Analyst
Our team of experts are here to answer your questions. From advice on market trends to a query on research point, and everything in between, we want to hear from you.
Ask an analyst is available as part of a subscription. If you'd like access, contact us today.