This companion report to the SME Service Provider Bundle Tracker – 2H23 Data examines how telecom operators innovate and adapt bundles for SMEs, highlighting best practices.
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SME Service Provider Bundle Tracker – 2H23 Data
Data / 28 Jun 2024 / Hwee-Xian Tan
This tracker provides service providers with insights into selling digital services to SMEs as an ICT bundle, capturing data on provider names, bundle types, descriptions, services, prices, and more.
SME Service Provider Bundle Tracker – 1H23 Data
Data / 03 Oct 2023 / Hwee-Xian Tan
This tracker aims to provide telcos with insights around the opportunity to sell ICT services to SMEs as a single ICT bundle. It captures data such as operator brands, bundle types, type of services, prices, promotions, and more.
SME Service Provider Bundle Tracker – 1H23 Analysis
Report / 16 Nov 2023 / Hwee-Xian Tan
This report complements Omdia’s SME Service Provider Bundle Tracker – 1H23 Data, focusing on how CSPs innovate and stay relevant in their bundled offerings for SMEs, highlighting best practices.
SME Bundle Tracker – 1H22 Data
Data / 18 Sep 2022 / Hwee-Xian Tan
Provides insights to telcos around the opportunity to sell ICT services to SMEs as a single ICT bundle. Captures data such as operator names, bundle types, bundle descriptions, types of services, prices, and more.
SME Bundle Tracker – 2H21 Analysis
Report / 13 Jul 2022 / Hwee-Xian Tan
This report is the companion of the 2H21 SME Bundle Tracker. It looks at how CSPs are keeping the bundle innovative and relevant to improve their approach to SMEs and highlights best practices.
The Analyst Team

Hwee-Xian Tan
Follow AnalystSenior Analyst
Hwee-Xian is a senior analyst with Omdia’s service provider enterprise and wholesale service team. He focuses on the SoHo and SME intelligence services, providing analysis and data to help service providers benefit from market opportunities, and general trend analysis in the Asian ICT services market.
Before joining Omdia (formerly Ovum), Hwee-Xian was a senior analyst for IDC’s Asia/Pacific telecoms group, where he led telecoms services, managed services, unified communications, and collaboration trackers for a broad portfolio of customers across the region. His responsibilities included delivering innovative customized research, project management, and presales product marketing on telecoms operators and infrastructure vendors. Hwee-Xian holds a bachelor’s degree in human ecology and a master’s degree in business administration. He is based in Kuala Lumpur, Malaysia.
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