This tracker aims to provide telcos with insights around the opportunity to sell ICT services to SMEs as a single ICT bundle. It captures data such as operator brands, bundle types, type of services, prices, promotions, and more.
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SME Service Provider Bundle Tracker – 1H23 Data
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SME Service Provider Bundle Tracker – 1H23 Analysis
Report / 16 Nov 2023 / Hwee-Xian Tan
This report complements Omdia’s SME Service Provider Bundle Tracker – 1H23 Data, focusing on how CSPs innovate and stay relevant in their bundled offerings for SMEs, highlighting best practices.
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SME Service Provider Bundle Tracker – 2H22 Analysis
Report / 05 May 2023 / Hwee-Xian Tan
This report complements the SME Service Provider Bundle Tracker – 2H22 Data. It discusses potential demand and supply gaps within telcos’ SME bundling services and highlights several best practices in 2H22.
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SME Service Provider Bundle Tracker – 2H22 Data
Data / 13 Apr 2023 / Hwee-Xian Tan
This tracker supplies service providers with insights on opportunities to sell digital services to SMEs as ICT bundles. It captures data such as provider names, bundle types, bundle descriptions, types of services, prices, and more.
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Digital SoHo & SME Insights 2023: Engagement Channels and Investment Plans
Survey / 27 Jul 2023 / Hwee-Xian Tan
Based on Omdia’s latest online survey conducted in March to April 2023. Provides a detailed snapshot of SMEs’ engagement channels and ICT investment plans, as well as key recommendations to service providers.
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The Analyst Team
Hwee-Xian Tan
Follow AnalystSenior Analyst
Hwee-Xian is a senior analyst with Omdia’s service provider enterprise and wholesale service team. He focuses on the SoHo and SME intelligence services, providing analysis and data to help service providers benefit from market opportunities, and general trend analysis in the Asian ICT services market.
Before joining Omdia (formerly Ovum), Hwee-Xian was a senior analyst for IDC’s Asia/Pacific telecoms group, where he led telecoms services, managed services, unified communications, and collaboration trackers for a broad portfolio of customers across the region. His responsibilities included delivering innovative customized research, project management, and presales product marketing on telecoms operators and infrastructure vendors. Hwee-Xian holds a bachelor’s degree in human ecology and a master’s degree in business administration. He is based in Kuala Lumpur, Malaysia.
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Xin Yu Lee
Follow AnalystSenior Research Associate, Service Providers and Markets
Xin Yu focuses on the service provider market pillar, providing invaluable insights and up-to-date information through secondary research. Dedicated to staying updated, Xin Yu delivers relevant data to inform and guide audiences with their decision-making processes.
Xin Yu joined Omdia as a senior research associate in May 2023. She graduated with a bachelor’s degree in actuarial science, preparing her with knowledge of the insurance, finance, and mathematics industries. She is currently pursuing her Master of Science in statistics. She has experience working with several companies, including Nielsen as a data processing specialist, Dell as an analyst of logistics department, and Mforce as a spare part purchasing executive.
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