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Featured research
See all content like thisOmdia Universe: Customer Communications Management, 2024
Communicating with customers through their preferred channel is important, whether through print or digital channels. This report compares solutions from leading customer communications management (CCM) vendors and will help decision-makers draw up a shortlist of products.
Featured research
See all content like thisAI Market Maturity – 2025 Data
The 2025 annual AI Market Maturity Survey assesses the state of enterprise AI maturity across major global regions, key industry verticals, and companies of different sizes and features new questions exploring PoC to production challenges.
Omdia Universe: No-Low-Pro AppDev Platforms, 2025
Vendor product comparison in the space of AI-assisted software development using application development platforms, which Omdia has labeled No-Low-Pro AppDev platforms.
Featured research
Market Landscape: MultiCaaS – Blending UCaaS and CCaaS for Differentiation and Growth
MultiCaaS is a response to the rising end-user demand for cloud-based communication and customer engagement solutions, which Omdia predicts will significantly disrupt the market, replacing many standalone UCaaS and CCaaS offerings.
Revolutionizing Work: How Generative AI Impacts Employee Productivity and Collaboration
This report explores the transformative impact of generative artificial intelligence (GenAI) on employee productivity and collaboration.
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Hear from the analysts
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Managed Service Provider Transformation
Mastering the telco partner co-opetition
In our latest Omdia Trend Watch video, analysts Dario Talmesio and Devan Adams explore how operators must navigate this complex dynamic to drive innovation and create value.
Watch Now Securing developer use of AI
AI's influence in the APAC channel
Artificial intelligence is creating a major shift for MSPs, resellers, and distributors, but not every partner is prepared for the change. The pressure to evolve is mounting as the gap widens between the leaders and the laggards.
Watch Now AI and cybersecurity: Where do humans fit in?
The Rise of China GenAI
Telco 2026 Monetization, Optimization, Investment
EV battery investment wave
eSIM strategies that work
In our latest Trend Watch episode, Omdia experts Dario Talmesio and Runar Bjorhvde analyze the critical trends shaping the eSIM landscape.
Watch Now Semiconductors: Powering the AI revolution
In the latest Omdia Trend Watch video, Callum Middleton examines how advanced semiconductors are becoming mission-critical technologies for AI infrastructure.
Sustainability trends in the channel: 2025
In our latest Trend Watch episode, Sustainability Senior Analyst Ben Caddy explores Omdia’s Sustainable Ecosystem Survey 2025 results.
Watch Now The Telco Evolution to TechCo
Manufacturing supply networks across borders
In this Trend Watch episode, Omdia Senior Research Director Mark Watson and Senior Research Manager Joanne Goh break down the forces reshaping industrial supply networks.
Watch Now Top 100 Business SaaS Ecosystems
Telecom AI reality check
In this Omdia Trend Watch discussion, Roz Roseboro, Senior Principal Analyst, and James Crawshaw, Practice Leader, examine the most promising AI applications for telecom and what separates the leaders from the laggards.
Watch Now SaaS for energy and buildings
Omdia Smart Buildings and Energy Infrastructure Senior Director Thomas Lynch, Research Manager Ivy Sun and Senior Analyst Stephanie Wu break down how cloud-native platforms are replacing siloed, hardware-intensive solutions across two complex sectors.
Watch Now AI as a differentiator in smartphones
In this Trend Watch episode, Smartphone Research Manager Le Xuan Chiew and Senior Analyst Runar Bjorhovde explore how AI is evolving from a standalone feature into a core part of the smartphone experience.
Watch Now The AI Opportunity: US Federal and GSIs
Channel Practice Leader, Peter Bryant and Research Manager Noah Dantes, break down the changing landscape for GSIs and highlight new opportunities emerging in the US Federal market.
Watch Now Agentic AI Cybersecurity Risk
Trends shaping critical communications
In this short episode, Omdia Senior Principal Analyst Ildefonso De La Cruz Morales and Principal Analyst Paul Bremner outline the three key trends shaping the future of mission-critical systems.
Watch Now The changing landscape of PC supply chains
PC Research Director Ishan Dutt and Principal Analyst Ben Yeh unpack how global policy shifts and regional opportunities are redefining the PC market landscape.
Watch Now Software-defined cost advantage
What do the future of cars and factories have in common? Both are undergoing a fundamental shift toward software-defined architectures, streamlining systems, lowering costs, and unlocking long-term value.
Watch Now Are telcos the new critical comms lifeline?
Senior Principal Analyst Ildefonso de la Cruz and Principal Analyst Pablo Tomasi explore how telcos can evolve from bandwidth providers into mission-critical partners through technologies like 5G, edge computing, and network slicing.
Watch Now PC market challenges to opportunities
With Windows 10 support ending in October 2025, PC Research Director Ishan Dutt and Research Manager Kieren Jessop outline how vendors and partners can simplify the experience and clearly demonstrate ROI.
Watch Now Cybersecurity opportunities
Chief Analyst Matthew Ball and Principal Analyst Hollie Hennessy break down the key shifts defining the future of cybersecurity.
Watch Now Displays: Trends, tariffs, tomorrow
Practice Leader YS Chung and Chief Analyst Deborah Yang dive into the current state of the large display market, covering near-term supply tensions and long-term technology shifts.
Watch Now Video games growth drivers
2025 is a pivotal year for gaming, and Omdia’s Games Research Director Dom Tait and Senior Principal Analyst George Jijiashvili explain why.
Watch Now Key developments in the Indian smartphone and PC market
India’s consumer tech market is navigating macroeconomic headwinds, shifting demand patterns, and a move towards smarter, more integrated device strategies.
Watch Now Driving the software-defined vehicle market
Senior Research Director Edward Wilford and Senior Principal Analyst Maite Bezerra unpack how software is redefining the century-old automotive industry.
Watch Now
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This year the Summit will focus on cybersecurity AI agents and the journey from experimental implementation to enterprise-wide scale. .
This year the Summit will focus on cybersecurity AI agents and how they can move from intent to scale.
Book your one-to-one meeting with the Omdia team.
