Service Providers & Markets
Discover new opportunities in the fast-changing digital landscape. Our global team helps you grow with expert research and custom solutions across new technologies, services, and segments. Make confident decisions with unique insights into service providers, strategies, business models, and partnerships.
AI offers opportunities across many parts of the organisation and CSPs should prioritize activity around roles within each business function where AI productivity benefits intersect with payroll contribution.
This spreadsheet tracks global service providers' fixed–mobile convergence (FMC) activities at three levels: corporate-level convergence, commercial-bundling level convergence, and technology-level convergence.
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Service Provider Networks
Omdia offers unparalleled expertise across the telecom networks landscape. Define your market with key insights and target competitor, customer, and supplier benchmarking. From infrastructure to software and operations, we help vendors and service providers navigate the world of new technologies.
The 2023 Core Networks survey reveals CSPs' plans, priorities, and expectations in North America, Europe, and Asia & Oceania for 5G SA, network slicing, CI/CD, and private networks.
Examines CSPs’ views on customer experience management and artificial intelligence, as well as the capabilities of some of the leading solutions from software vendors and hyperscalers. See also The Role of AI in Customer Experience Management – Data.
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Service Provider Enterprise & Wholesale
Manage the ever complex ecosystem with Omdia's world-class research and expert consulting. From start-up to scale and the day-to-day, we help you strategize and transform your business across network, cloud and the digital workplace. Benefit from a truly end-to-end service across the product lifecyle.
Essential guidance for IT service providers, global systems integrators, and telecommunication providers. Insight is based on proprietary Omdia primary research of end user decision makers experiences.
This report provides survey-based insights from enterprises using, trialling, or planning to use 5G MEC and 5G network slicing services in six key verticals.
Products Available within Service Provider Enterprise & Wholesale
Digital Consumer Services
Our global experts help you understand the dynamic market of tech, competitors and consumers. Unlock in-depth analysis and unique strategies across areas such as broadband, messaging and communications, digital operators, smart home, and consumer AI. Know the landscape and create new possibilities.
Our Telco Consumer Engagement 2023 Survey asked over 3,000 customers how they interact with their service providers, how effective these interactions were, and how they would like to interact. This report reviews responses.
The digital home continues to represent a significant growth area for telcos. A summary of the main opportunities including the use of consumer data to maximize the broadband opportunity, TV and video, smart home, and digital gaming.
Products Available within Digital Consumer Services
Our Service Providers & Communications Experts
Practice Leader, Cable/Video
Research VP, Telco & Service Provider
Chief Analyst, Service Provider Enterprise
Research Director, Service Provider Consumer
Research Director, Service Provider Enterprise & Wholesale
Ronan de Renesse
Senior Research Director, Service Provider Markets
Research Director, Service Provider Strategy & Regulation
Practice Leader, Enterprise Network Services
Chief Analyst, Service Provider Markets
Research Manager, Asia Pac Markets
Research Director, Service Provider Access, Software and Transformation
Research Director, Transport Networks and Components
Senior Principal Analyst, Broadband & Bundling
Practice Leader, Enterprise IT: Digital Workplace
Senior Principal Analyst, LATAM Service Provider Markets
Senior Principal Analyst, Optical Components
Senior Principal Analyst
Principal Analyst, Digital Consumer Operator Strategies
Principal Analyst, Broadband & Bundling
Principal Analyst, Advanced Messaging and Communications
Senior Principal Analyst, Digital Enterprise Services
Senior Principal Analyst - Enterprise IT Management & Architecture and Lead Analyst Enterprise Technology Advisory Service
Principal Analyst, Enterprise
Principal Analyst, Workplace Transformation
Principal Analyst, Private Networks
Principal Analyst, Strategy & Regulation
Principal Analyst, Smart Home Services
Senior Analyst, Advanced Messaging and Communications
Principal Analyst, Unified Communication and Collaboration
Senior Research Analyst
Senior Analyst, Access Networks
Principal Analyst & Research Manager
Senior Analyst, Regulation
Research Analyst, Emerging Consumer Services
Senior Analyst, European Markets
Research Analyst, China
Senior Principal Analyst, Mobile Networks and 5G
Senior Principal Analyst, Optical Networks and Transport
Principal Analyst, Mobile infrastructure
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