Digital Consumer Services
Our global experts help you understand the dynamic market of tech, competitors and consumers. Unlock in-depth analysis and unique strategies across areas such as broadband, messaging and communications, digital operators, smart home, and consumer AI. Know the landscape and create new possibilities.
Our Telco Consumer Engagement 2023 Survey asked over 3,000 customers how they interact with their service providers, how effective these interactions were, and how they would like to interact. This report reviews responses.
The digital home continues to represent a significant growth area for telcos. A summary of the main opportunities including the use of consumer data to maximize the broadband opportunity, TV and video, smart home, and digital gaming.
Products Available within Digital Consumer Services
Media & Entertainment
Unlock the depth and breadth of the sector’s most important geographies, technologies, and companies. With over 35 expert analysts, Omdia brings you timely forecasts, consumer data, competitive analysis, and qualitative insights. Stay ahead in one of the world’s largest and fastest-growing markets.
This is the flagship database of the TV & Online Video Intelligence Service. It provides comprehensive regularly updated data and forecasts for subscriptions, transactions, revenues and ARPU for all the key players operating through traditional and online platforms across all business models. The data is updated continuously. Historical and five-year forecasts are provided for each metric, in both pivot and source table formats. The database covers 90 countries.
Products Available within Media & Entertainment
Our Digital Consumer Platforms Experts
Chief Analyst, Digital Consumer Platforms and AI
Senior Analyst, Digital Consumer Platforms
Principal Analyst, Digital Consumer Platforms
Research Director, Service Provider Consumer
Research Director, Games, Music, Consumer Platforms and AI
Senior Analyst, Advanced Messaging and Communications
Principal Analyst, Smart Home Services
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